Owner Order Management
Use your private owner password to manage customer orders, responses, and Excel exports.
Order Dashboard
Approved dish totals
Pending excludedQuick actions
Totals are based on approved online/manual orders, not separate Excel-only orders.
Orders & changes
Review online orders. Manual phone orders do not require a phone number. Editing an approved order moves it back to Pending for review.
Manual order entry
Phone calls, WhatsApp orders and in-person orders are all entered here. Existing names link to their Excel page.
Current week's dishes
Customer responses & reminders
Only an approved order or explicit “Not ordering” counts as a response. Pending requests remain awaiting review. Customers marked X are excluded from reminder lists.
Excel stays your master file
Choose the original .xlsm workbook you prepared for this week. The browser will patch only approved dish quantities into matching customer rows in a new downloaded copy. It keeps your existing VBA, worksheets, styles, bag formulas, and original filename untouched.
This export uses only approved, matched orders from the same week. It never adds quantities twice. An existing conflicting row is held for manual review instead of overwritten. Open the downloaded copy in Excel and recalculate/save before packing upload.
Customer history & payments
View historical weekly Excel amounts and begin payment tracking fresh. Imported historical orders do not create past-due balances. New approved orders and payments from this system determine the current balance.
Record a new payment
Import older weekly Excel files (optional)
You can import historical workbooks back to October 2025 later. They create a read-only weekly charge history, not debts. Unrecognized names are held for manual matching so moving pages cannot assign history to the wrong person.
Customer identities
Phone numbers are linked to a permanent customer profile after owner review. If a customer moves or changes their Excel name, link their new roster name to the existing profile below. Their previous orders and payments stay with that profile.
Only link the same person. If both names are still on this week's roster, remove the obsolete Excel row first and upload the corrected roster. Profiles with older records require separate review.
Phone links
A number can belong to only one profile. Shared household numbers need manual matching. A submitted phone number is not proof of identity; every order still needs approval.
Register an upcoming Excel name change
If a customer has moved and you have not uploaded the renamed Excel row yet, select their permanent profile above, enter the exact new Excel name, and save it before uploading.
Reset test week
This permanently deletes the current week's website orders and resets its response statuses, packing marks and phone links first created that week. It retires the old customer link and removes the current packing upload if it is for this week. Other weeks, history and payments are preserved.
Only use this before a real launch, after closing ordering in the Menu Editor. Do not use it once real customer orders exist.
After reset, upload the clean real Excel workbook, publish the real menu, reopen ordering and copy the new link.